Support & CRM

Intercom

Ticket clusters for the support host

Coming soon. This listing is not available to install yet.

Gives the host agent Intercom conversations, contacts, and help articles. Official remote accepts Bearer. US workspaces use mcp.intercom.com; EU workspaces need mcp.eu.intercom.com. Coming soon.

This listing is not installable until Cosmic can call a verified HTTPS remote with a token Cosmic can store.

Suggested host agents

A suggestion only. Nothing installs until you pick an agent.

Publisher: Intercom

Credentials

This is the token Cosmic will ask for when this listing ships.

Intercom access token

Create a developer app and copy its access token from the Intercom developer hub.

Where to find this

MCP server

HTTPS only once this listing ships. Other agents never receive this endpoint or the token.

Intercom

Endpoint

https://mcp.intercom.com/mcp

Skills

Injected on the host agent only, matched to the active goal. At most two skills attach per turn.

cluster-tickets

Cluster repeated tickets with no help URL

Use Intercom MCP search on conversations to find tickets that repeated 3+ times and still have no help-center URL. Return topic, quotes, and conversation ids.

writeback

Write a help-article slug onto tickets

When a Cosmic help-article loop is done, create or update the Intercom article and attach the slug to those conversation ids. Do not invent a slug.

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