Support & CRM

Zendesk

Ticket clusters for Zendesk shops

Coming soon. This vendor uses OAuth. Cosmic will add a sign-in flow before this ships.

Official MCP is per-subdomain at {subdomain}.zendesk.com/api/mcp and uses OAuth. There is no shared mcp.zendesk.com host. Coming soon with OAuth and a subdomain field.

This vendor authenticates with OAuth, not a pasted token. Cosmic will add that connect flow before install is enabled.

Suggested host agents

A suggestion only. Nothing installs until you pick an agent.

Publisher: Zendesk

Skills

Injected on the host agent only, matched to the active goal. At most two skills attach per turn.

cluster-tickets

Cluster repeated tickets

Find tickets that repeated 3+ times with no help URL. Return topic and ticket ids.

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Intercom

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Skills: cluster-tickets, writeback

Contacts, deals, and notes on the CRM host

Search and post from the notify host

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